Queen Camel Medical Centre

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Acute Community Eyecare Services (ACES)

ACES is a free service available to all patients registered with a Somerset GP. The service provides patients experiencing recently occurring medical eye conditions with appropriate treatment closer to home. ... [continue] Acute Community Eyecare Services (ACES)

Friends and Family Test

To help us improve our services please tell us a little more about your last visit to the surgery. It’s a quick and anonymous way to give your views after ... [continue] Friends and Family Test

Practice boundary

Please use the link below to see if you live within our practice boundary. If your address is out of our area, we will unfortunately be unable to accept your ... [continue] Practice boundary

How to register

Before registering, please make sure you consult the practice boundary (link below), if your address is out of our practice boundary, we will unfortunately be unable to accept your registration. ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

The Health Coach Team

Our Health Coaches: – Trudi, Liz, and Claire We are a non-clinical part of an extended healthcare team working closely with the clinical team in your surgery. We are a ... [continue] The Health Coach Team

Cervical Screening (smear tests)

All women and people with a cervix between the ages of 25 and 64 should go for regular cervical screening. You’ll get a letter in the post inviting you to ... [continue] Cervical Screening (smear tests)

Active Practice – Physical & Mental Health & Welfare

This page is dedicated to providing you with lots of information about keeping active and improving your health. As Somerset Activity and Sports Partnership say “As well as being a ... [continue] Active Practice – Physical & Mental Health & Welfare

Named GP

All patients have an accountable GP.  If you have any doubt as to who this is please contact the surgery on 01935 850225.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records


Do you Care for Someone? A carer is someone who without payment, provides support to a relative or friend who could not manage without help. A carer for example: May ... [continue] Carers

PALS – Patient Advice

What does PALS do? In particular, PALS will: Provide you with information about the NHS and help you with any other health-related enquiry Help resolve concerns or problems when you ... [continue] PALS – Patient Advice

Pregnancy Self Referral

Women who are pregnant can self-refer themselves via the link on the Yeovil maternity Facebook page https://www.facebook.com/YeovilHospitalMaternityUnit/ Or they can ring the booking line on 01935 383061 and leave a message ... [continue] Pregnancy Self Referral

Somerset Dementia Adviser Service

Please follow this link for more information

Test Your Memory

Some useful resources about your memory and how to test it. Explanation_TYM_testing TYM_test

Vaccination Schedule

2 months old: 6-in-1 (DTaP/IPV/Hib/Hep B) vaccine – this single jab contains vaccines to protect against six separate diseases: diphtheria, tetanus, whooping cough (pertussis), polio, Haemophilus influenzae type b (known ... [continue] Vaccination Schedule

Useful Links

Please find a selection of links we thought you might find useful. Action on Hearing Loss Age Concern Alzheimer’s disease | Alzheimer’s Society (alzheimers.org.uk) Arthritis Research UK Asthma UK Autism ... [continue] Useful Links

Comments and Suggestions Form

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt ... [continue] Comments and Suggestions Form

Somerset Apps Library

Health and wellbeing apps website “Apps are a great way to get health and mental wellbeing support, helping us to improve our health and live healthier lives. There are so ... [continue] Somerset Apps Library

Chat Health

Confidential help and advice for parents & carers of under 5s A safe & easy way to contact your Health Visiting Team Just send a text 07480 635 514 Infant ... [continue] Chat Health

Health & Wellbeing Help for Young People and Families

Mindline Somerset Emotional Support Helpline Coronavirus: 01823 276 892. Available: Mon-Fri 9am – 11pm and Sat-Sun 8pm-11pm Open 24 hours a day, seven-days a week. Mindline is open to people ... [continue] Health & Wellbeing Help for Young People and Families

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Complaints and Compliments

Please click on the names of these documents below for more information. Complaints Procedure Patient Complaint Form  

Practice Contact Details

Address: Queen Camel Medical Centre, West Camel Road, Queen Camel, Yeovil, BA22 7LT Phone: 01935 850225

Date published: 8th October, 2014
Date last updated: 15th November, 2014