In order to ensure we can continue to provide a responsive and safe service, we have amended the opening times for askmyGP. From 31st October 2022 this service will be open from 5am-2pm Monday-Friday. This will enable the GP’s to triage all requests on the day and prioritise by clinical need. We aim to respond to all routine queries within 2 working days. If you would like a reply from a specific member of the practice team please include that in the askmyGP request and it would be helpful if you could make the request on their working days (this information is included on the practice website).
We would ask patients to make use of the askmyGP system during its working hours in order to free up phone lines and practice resources to deal with clinically urgent issues.
For repeat medication requests please use the NHS App or Patient Access. Patient Access logins can be issued by the reception team and will enable patients to request medication accurately and directly from their medical record.
