We are part of the Somerset out of hours service covering nights, weekends and bank holidays. Please phone 111 between the hours of 6:30pm and 8:00am.
You will speak to a call handler and a doctor will contact you and advise you by phone, ask you to attend a local hospital treatment centre or arrange a home visit.
If, for any technical reason, you cannot contact a doctor and there is a life-threatening emergency, you should ring 999.
NHS 111 is here. NHS 111 is the number for patients to call for urgent medical care or advice or if they become ill, particularly after the surgery is closed. 111 will be free to call and will be available 24 hours a day 365 days a year.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Out of Hours Services
Do you really need to go to the Accident and Emergency Unit ?
Please consider the following Local Out of Hours Service Options available to you in South Somerset.
The 17 General practices in South Somerset are open to provide services on Monday to Friday between the hours of 8.30am to 6.30pm and on some Saturday mornings.
Please contact your practice Queen Camel Medical Centre during these times.
Your local surgery provides a range of services including general medical advice and treatment · prescriptions · referral to a specialist or hospital · immunisations · tests.
Outside these hours, in the evenings, weekends and on bank holidays there are a range of services available to you in South Somerset:
GP OUT OF HOURS MEDICAL SERVICE – Tel: 111
GP Out of Hours Service provides urgent medical help or advice to patients between the hours of 6.30pm and 8.00am, Monday to Friday and at weekends and on Bank Holidays. You may be asked to attend a local centre to see the GP.
The cover is for urgent medical problems that cannot wait to be treated until normal surgery hours.
NHS DIRECT – Tel: 111
NHS Direct will assess your problem and advise you on the best course of action. If you’re feeling unwell at the time of your call, you may be told how you can look after yourself at home, or may recommend seeing a pharmacist (chemist). If further treatment is required they will contact the relevant service on your behalf.
MINOR AILMENTS SCHEME
Some local pharmacies can provide the following: A minor ailments scheme is provided by pharmacies (chemists) who are trained to assess and treat minor ailments including: conjunctivitis · cystitis · thrush · impetigo · hay fever · athlete’s foot · ringworm · headache · cough · fever · sore throat · emergency contraception. Some medications can be prescribed and may be charged for.
MINOR INJURY UNITS
Minor Injury Units are staffed by Emergency nurse Practitioners, who have the training and experience to deal with: cuts · remove foreign bodies · dress wounds · cuts and grazes · burns · scalds · minor broken bones · insect and animal bites · screening and treatment for Chlamydia.
Wincanton Community Hospital
Tel: 01963 828444
Open 5 days a week 09:00 – 17:00 (Mon – Fri excluding bank holidays)
Shepton Mallet Hospital
Tel: 01749 342931
open 7 days a week 08:00 – 20:00 (including bank holidays)
Yeatman Hospital , Sherborne
Tel: 01305 361582
Open 7 days a week
09:00 – 18:00 Mon to Fri. Last appointment 17:30
10:00 – 16:00 Sat, Sun & Bank Holidays. Last appointment 15:30
YEOVIL HEALTH CENTRE (WALK-IN CENTRE)
Tel: 01935 709269
Open 8am to 8pm 365 days a year
Normal GP and nurse care plus minor injuries – anyone can walk in for prompt attention – you don’t have to be registered.
ACUTE COMMUNITY EYECARE SERVICE (ACES)
For the assessment and treatment of recently occurring eye injuries such as: Sudden or recent reduction in vision in one or both eyes *Red eye(s) or eye lids *Pain and/or discomfort in the eyes, around the eye area or temples * Recent onset or sudden increase of flashes and/or floaters in one or both eyes *Mild trauma, for example a scratch to the outer surface of the eye(s) or lid(s)
- Suspected foreign body in the eye
- Recent onset of double vision
- Significant recent discharge from or watering from the eye.
Please ring in advance as specific appointments are made available as required:
Robert Frith Optometrist
Fore Street, Castle Cary, Somerset BA7 7BG – 01963 351948
Tuesday – Friday, Alternate Monday & Saturday
Sarah Gibson Optometrists
Commerce House, Wincanton, Somerset BA9 9LP – 01963 34333
Tuesday – Saturday
Yeovil District Hospital, Higher Kingston, Yeovil, Somerset BA21 4AT – 01935 476963
Tuesday, Wednesday & Saturday
39-41 Middle Street, Yeovil, Somerset BA20 1LG – 01935 423490
Monday – Saturday
Robert Frith Optometrists
18 Princes Street, Yeovil, Somerset BA20 1EW – 01935 478463
Monday – Saturday
Keep some first aid and simple remedies in a safe place to treat minor accidents and complaints.
Please use services wisely so that we can provide for all our patients
ALWAYS CALL 999 IF SOMEONE IS SERIOUSLY ILL OR INJURED, AND THEIR LIFE IS AT RISK
Examples of medical emergencies include (but are not limited to):
- Chest pain
- Difficulty in breathing
- Severe burns or scalds
- Severe loss of blood
- Fitting or concussion
- Severe allergic reactions
USEFUL TELEPHONE NUMBERS
Queen Camel Medical Centre
GP Medical Out of Hours
0845 408 8000
Yeovil Health Centre (Walk in Centre)
A&E Yeovil District Hospital
Minor Injury Units:
Wincanton Hospital – 01963 828444
Shepton Mallet Hospital – 01749 342931
Yeatman Hospital – 01305 361582
NHS Dental Advice Line
0845 769 7691
For all dental queries, information on NHS registering dentists & emergency dental care, for unregistered patients