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PRACTICE CLOSURE - 7th July 2016 ~ 13.00 - 17.00

We will be closed for staff training on Thursday 7th July between 13.00-17.00.  We will reopen at 17.00 until 18.30.  Apologies for any inconvenience caused.  Thank you.

STATIN COMPUTER GLITCH.

News reports that a computer glitch has affected the calculation of vascular risks, and decisions about statin prescribing do not affect Queen Camel Medical Centre. Only practices running the System One computer systems are affected, and Queen Camel, in line with most of Somerset, runs the EMIS system. Patients who have had a QRISK calculation made here can be confident it was accurate.

 

NHS SAFETY PLEDGE

 

We have recently signed up for this please click here to see our five sign up safety pledges.

COLD CALLING

Recently in th South West, NHS England South SW have received a number of reports from GP practices regarding patients who have been "cold called" by representatives of various companies.  These callers (both by phone and in person), seem to know the patient's medical history and sometimes say that this information has been obtained from the GP Practice.  NO GP PRACTICE WILL EVER DIVULGE YOUR MEDICAL HISTORY.

If you receive such a call please report it to:

ActionFraud either via the online fraud reporting form or make your report by calling 0300 123 2040.

Please click here for further information and how to protect yourself from fraud.

CQC INSPECTION

Thank you for the overwhelming support and positive comments that we received.  We are very pleased that we were good in all domains with some outstanding areas.  For more information please click on the link below.

 

SHINGLES VACCINATION

A vaccine to prevent shingles, a common, painful skin disease is available on the NHS to certain people in their 70s.

The shingles vaccine is given as a single injection. Unlike the flu jab, you'll only need to have the vaccination once and you can have it at any time of the year.

The shingles vaccine is expected to reduce your risk of getting shingles. If you are unlucky enough to go on to have the disease, your symptoms may be milder and the illness shorter.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. And shingles is fatal for around 1 in 1,000 over-70s who develop it.

It's fine to have the shingles vaccine if you've already had shingles. The shingles vaccine works very well in people who have had shingles before and it will boost your immunity against further shingles attacks.

Who can have the shingles vaccination?

From September 1 2015 the shingles vaccine is routinely available to people aged 70 and 78. You become eligible for the vaccine on the first day of September 2015 after you've turned 70 or 78 and remain so until the last day of August 2016.

In addition, anyone who was eligible for immunisation in the first two years of the programme but has not yet been vaccinated against shingles remains eligible until their 80th birthday. This includes:

  • people aged 71 and 72 on 1 September 2015
  • people aged 79

You can have the shingles vaccination at any time of year, though many people will find it convenient to have it at the same time as their annual flu vaccination

Who should not have the shingles vaccination?

You should not have the shingles vaccine if you:

  • have a weakened immune system (for example, because of cancer treatment , if you take steroid tablets , if you've had your spleen removed, or if you've had an organ transplant – your doctor will advise whether this applies to you)
  • you've had a serious allergic reaction (including an anaphylactic reaction ) to a previous dose of any of the substances in the vaccine, such as neomycin and gelatin – again, your GP can advise you if this applies to you
  • you've had a serious allergic reaction (including an anaphylactic reaction) to a previous dose of the chickenpox vaccine
  • have an untreated TB infection

Read more about the Shingles vaccination

An interactive date of birth calculator to see if individuals are eligible for the shingles vaccination is available here:

Shingles Eligibility Calculator

ACCOUNTABLE GP

All patients have an accountable GP.  If you have any doubt as to who this is please contact the surgery on 01935 850225.

ABDOMINAL AORTIC ANEURYSM (AAA) SCREENING

Men aged 65 over can now self refer for AAA screening.  Men who are most at risk include those with a family history, high blood pressure or smoke/have ever smoked.  If you would like to be screened please ring 01823 344567 to book a convenient appointment. 

FRIENDS AND FAMILY TEST

Please take our friends and family survey

Please click here if you would like to see our results from October 2014

NHS LEAFLET - 'Better information means better care'

The NHS are currently sending out leaflets to all patients entitled 'Better information means better care'.  These will be posted through your letterbox and will not be addressed to you personally but will affect everyone included in the household.  If you would like more information about this please click here

ONLINE ACCESS - book your appointments & order your medication online

If you don't currently have access and you would like to book your appointments and order your repeat medication online you need to request a 'Emis Access Registration Letter' from us.  You can do this by either ringing us on 01935 850225 or you can e-mail us at reception@queencamelsurgery.nhs.uk.  Just put 'EMIS ACCESS' in the subject box and just put your name and date of birth in the message area and we will post you the letter.  It would also be helpful if you could put your up to date mobile number on there aswell and we can update your medical records.  This is sometimes an easier way for us to get hold of you if we ever needed to.  Thank you.  Please see attached Statement of Intent.

COMMENTS & SUGGESTIONS

If You have a suggestion as to how we can improve our service please either leave a message here or contact the Practice Manager Mrs Clare Hodgson.

 Send us Your Comments and Suggestions 

  

View the results of our national survey here

View our latest survey results here

Would you like a say in the provision of services here at Queen Camel? If so, click here to find out more.

(Site updated 07/07/2016)
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