Welcome to Queen Camel Medical Centre

Would you like a say in the provision of services here at Queen Camel?

MEN OVER 65 YEARS

If you smoke(d) and/or have high blood pressure you are more likely to be at risk of a Abdominal Aortic Aneurysm (AAA) (an enlargement of the main artery in the body).

If you would like to be screened to detect this (the screening involves a short painless ultrasound scan) then please call 01823 344567

 CHIROPODIST/PODIATRIST

From Monday 9th January 2012 we have a new Chiropodist/Podiatrist starting at Queen Camel Medical Centre

Elizabeth Hanson Bsc (Hons) MChS HPC

Elizabeth will be here every Monday from 09:00 - 12:00

Her fee is £25

Please contact reception to book an appointment

Click here to see how Queen Camel compare to other surgeries in Somerset and nationally

Teenagers Text Access System

Queen Camel has been chosen to pilot a new system to allow teenagers to book appointments with doctors and nurses via a text. Research has shown texting is the preferred method of communication for teenagers, and, in some cases, lack of transport can mean it is difficult to attend available slots. We are therefore trialling a system whereby patients from 14 to 19 can text their name and request ( ie can I see a doctor today?) and will recieve an answer within 30 minutes and will be fitted in to the next surgery. Text to 07716231013.

New Booking-in System

As some of you may be aware we have a new touch screen booking in system, which is located in the reception area.  This is very simple to use, it will ask you whether you are male or female for the month and day of your birth, then it will automatically confirm your appointment.  If you need help with this please ask the receptionist.  Although you still have the option to book in with the receptionist if you prefer.

Patient Survey

There were a large number of written comments. Comments of praise numbered 110 compared to suggestions for improvement, 16  ( a ratio of 7 to 1) with 6 comments of a more general nature about the NHS as a whole. The main themes in suggestions for improvement were still over out of hours care (but many less than before saturday mornings restarted) and waiting time within the practice, themes recurrent from previous years. Individual comments were also made about stock levels in the dispensary, and gender mix of doctors . We are addressing all those points.

The results can be seen here

Click Here to order your repeat prescription online

Click Here to book/cancel your appointment online

NB: If you need an appointment sooner than what is available online, please contact reception to arrange this.